ISA Areas of Expertise
ISA has evolved in some surprising directions since we opened our doors more than 29 years ago. As our reputation grew, our clients began asking us for services that went beyond simple (and complex) inspections. The portfolio of services we offer today reflects the breadth and depth of our knowledge of the industry, and serves as a true indicator of the diverse needs of our clients, and the initiative and work ethic that are the hallmarks of ISA.
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Vehicle Inspections |
ISA performs inspections on all types of vehicles, from automobiles and RVs to motorcycles and watercraft. We believe that systemization, automation, service and speed are the keys to our success in this arena.
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Franchise Audits |
Whether you're looking to make sure merchandising is properly executed, floor plans reflect agreed upon plans, or that other aspects of on-site visibility are properly executed, ISA is your resource. We work with you to identify the key goals of your audit, and then develop a plan of randomly scheduled visits to target locations. This is the best way to paint an accurate picture of how your company or product is being represented.
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Expert Witness Services |
When you need legal expertise, there's no one more qualified than ISA. We are frequently called upon to give testimony in a broad range of situations including those involving nonconformity to Automotive Lemon Laws, wrongful death, franchise issues, and other complex disputes. And we always back our verbal testimony with thorough written and photographic documentation.
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Consumer Protection |
At ISA, we are passionately dedicated to protecting the consumer. In a highly specialized industry where technical terms and conditions often read like a foreign language to the average consumer, we act as an advocate and investigator that speaks the same language. We conducted the nation's first sting operation twenty years ago for the State of New Jersey, and continue to act on behalf of the consumer in a wide variety of situations involving ranging from fraud to disputes.
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Product Liability Inspections and Testing |
There are an almost limitless number of automotive products on the market today, whose packaging includes instructions, uses, and claims. Whether or not a product lives up to its advertised claims can have serious consequences for both you and the consumer. We work with manufacturers to analyze a product's claims and instructions, develop detailed testing protocols, and perform a blind study on the product. Helping you ensure that product claims match function is a specialty here at ISA.