Frequently Asked Questions
Find answers to common questions about our inspection services and processes.
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Call us at 952-941-9238
Upon receipt of the inspection request, the closest qualified inspector is assigned. The inspector will call the repair facility contact and schedule an appointment to perform the inspection within 24 hours. The timeliness of the inspection is dependent on the schedule of the repair facility and service technician having obtained prior authorization for any required disassembly and being prepared to demonstrate all failures.
If the client requires a verbal report, the inspector call from the inspection location to provide their findings and answer any questions the client may have.
The inspector's will ride along with a representative of the repair facility who will demonstrate a particular problem to the inspector. In some rare cases where this can only be completed by the inspector operating the vehicle, will the inspector actually drive the vehicle with the repair facility representative.
It is the responsibility of the repair facility to provide access to a hoist and properly set the vehicle up and operate their equipment. The inspectors are instructed not to operate any of the repair facilities equipment.
It is the responsibility of the repair facility to obtain authorization for any disassembly and to demonstrate all failures to the inspector.
Most of our inspector's are ASE or Factory certified service technicians with years of experience. Some have a combination of certifications.
We guarantee you will be completely satisfied with our inspectors report or we will send another inspector at our expense or not charge for the initial inspection.
Contact Us
Call us at 952-941-9238